Case Study: How One Organization Saved $350K+ a Year With Offshore Support
Published in partnership with Manobra
Leaders in commercial cleaning and facility services often share the same worry about offshore staffing: will quality slip, will client relationships suffer, and will institutional knowledge walk out the door?
This case study, written by Rocio Rangel, founder of Manobra and former COO of a global trade association, shows what happens when offshore support is done right. The organization partnered with CoreEdge Solutions to offshore six back-office functions and saved more than $350,000 a year, while keeping its core, client-facing work in-house.
What you'll learn
Which work to offshore and which to keep. A simple framework separates tasks like CRM data entry, scheduling, and prospecting from senior client management and frontline leadership.
The six roles that were offshored. Client account support, recruiting coordination, Salesforce/CRM administration, executive assistant support, project and bid coordination, and outreach specialists.
What exceeded expectations. Quality, team integration, lower turnover, and communication.
A six-step blueprint. Practical lessons for getting started, from beginning with one role to assigning an internal owner.
A readiness checklist. Five questions to see if your organization is ready.
Ready to explore this for your organization?
CoreEdge Solutions provides dedicated offshore professionals to businesses and associations, at an average of 60% less than a domestic hire. Reach out at service@CoreEdgeSolutions.net or 1-312-809-5044 to schedule a 15-minute conversation.
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